Inspired by nature and a rich Irish knitting tradition

IrelandsEye Knitwear Frequently Asked Questions

FAQ's

IrelandsEye Knitwear has compiled a list of answers to your most frequently asked questions.

1. Where are you based?

Our offices and factory is located in Baldoyle, Dublin, Ireland. All order are dispatched from this location.

2. Where is IrelandsEye knitwear made?

IrelandsEye Knitwear is based in Knitwear House in Baldoyle, Dublin Ireland. We design, make and hand finish garments here in Ireland.

3. How can I check stock levels?

Available stock levels are visible on all product pages. We use a traffic light system red out of stock, orange less than 6 in stock, green excellent stock levels.

4. How do I get in touch?

Please get in touch with our office team using the email address info@ieknit.com or give us a call on +353 1 839 3145

5. How to care for your knitwear?

We have a 3 step care guide which ensures your knitwear will be cosy for years to come. Remember to only hand wash it when it really needs it.

6. Do you have any marketing support for stockists?

Yes absolutely, all stockists have access to a brand pack that includes images and descriptions for ecommerce, POS, video content etc. Send us an email to info@ieknit.com and we can share with you.

7. What is the cost of shipping?

Shipping costs vary depending on destination, order volume etc. Please get in touch for shipping costs. Send us an email at info@ieknit.com

8. What are the credit terms?

Proforma for first order 30day nett with two satisfactory credit references.

9. How long does delivery take?

Delivery Location Delivery Time
Ireland 2 business days
United Kingdom & United States 3 business days
Germany, France, Belgium 4 business days
Spain, Netherlands, Eastern Europe 5 business days
Italy 7 business days
Rest of World 5 business days

All orders are tracked, please get in touch for a tracking link. Send us an email at info@ieknit.com

10. Where can I find your brochures?

They are all available here:

The Solstice Collection
 The Aran Classics Collection
 The Heirloom Collection
 The Kindred Collection
 The Blossoms Collection
 The Loungewear Collection
 The Cas Collection

11. Where can I find a price list?

Please get in touch with the IrelandsEye Team using the email address info@ieknit.com

Need Further Assistance?

If you have any further questions or need any assistance regarding your order, please contact us and we will try to assist you as best as we can!

 

Customer Care

Monday - Friday: 9:00am to 17:00pm GMT

Email: info@ieknit.com

Telephone: +35318393145